FAQS

Q.

Are there any After Parties?

Yes, the after parties are as follows:

8 September – Scooter after party with Darren Styles – District Cardiff

9 September – Chemical Brothers after party with Hot Chip and 808 State – District Cardiff

Follow this link to explore the after parties for this years Bay Series:

After Parties

Q.

Where is The Bay Series?

Alexandra Head, Cardiff Bay, Cardiff Bay Trl, Cardiff CF10 4PA

Q.

How to get to The Bay Series

Public transport options: 

 

Parking:

There is no dedicated parking for The Bay Series however there are public car parks in the Cardiff Bay area

Bus:

There are regular bus services to Cardiff Bay, visit here for timetables https://www.cardiffbus.com/

Trains:

Local train station is Cardiff Bay a short walk from the site  

Pick up and drop off locations:

The drop off and pick up point for this event series is Porth Teigr Way, Cardiff CF10 4GA

Q.

Cardiff Bay Trail

Cardiff Bay Trail will be closed to the public (non-event customers), on the below dates and times.

Wed 6 September: 4pm-12am 

Thu 7 September: 3pm-12am 

Fri 8 September: 3pm-12am 

Sat 9 September: 12pm-12am

All customers must come to site via the Cardiff Bay side of the barrage. The Trail reopens each day at midnight.

Q.

What can and can’t I bring to the festival?

What you should / can bring:
– Valid ID / proof of age
– You can bring in a sealed 500ml water bottle or empty water bottle. Any unsealed bottle or bottle over 500ml will be poured out at the door.
– You can bring a small bag no larger that 21cm x 30cm x 10cm – the size of a A4 piece paper

Do not bring:
– We have a zero tolerance Drug policy with searching / sniffer dogs at the entrance. Anyone found with any illegal substances will not be allowed in and passed over to the police.
– No beverages or food, aside from water, are allowed to be brought into the site.
– No buggies & pushchairs are allowed on site, if this means you can no longer attend please contact your ticket provider for a refund.
– No camping chairs are permitted on site – there is seating on the accessible platform exclusive to those with disabilities
– Anything that can we used as a weapon are strictly prohibited, such as knifes. Anyone found with weapons will be passed over to the police.

There are no cloakroom facilities & staff are not permitted to store, hold or look after items.

Prohibited items onsite:

Aerosols
Air Horns
Alcohol
Bags over A4 Size
Blowtorches
Cameras
Cans
Chairs
Chinese Lanterns
Drone
Firearms/Weapons/Sharps
Flag Poles
Flares/Distress Flares
Food
Gas Canisters/Cylinders
Glass
Hammers
Illegal Substances (Drugs)
Illegal Items
Laser Pens/Laser Equipment
Nitrous Oxide
Professional Recording Equipment
Projectiles
Smoke Bombs/Canisters
Soft Drinks
Sound System
Spray Cans
Umbrellas

 

Q.

Accessible Tickets

Customers with Access requirements are very welcome to all The Bay Series events. There are a number of facilities available on site to make sure your visit is as comfortable and enjoyable as possible, including the provision of free Personal Assistance Tickets.

Disabled access viewing platform with an accessible toilet.

All customers should arrive to the festival entrance. There will be a disabled gate entrance for all ramp users.

Accessible tickets will be available via Ticketmaster where you can find instructions on how to get your free career ticket.

Please e-mail access@ticketmaster.co.uk if you require assistance (please note all requests subject to availability and we expect the allocation to sell out quickly online). For any BSL requirements, please contact us at least 6 weeks prior to the event.

Q.

VIP Information

VIP ticket will give you access to the VIP area which includes: 

  • Exclusive front of stage Viewing Area getting you closest to the artists 
  • Bars with exclusive drink options 
  • Seating area with picnic benches 
  • Fast track VIP entrance 
  • Exclusive luxury Toilets
Q.

Set times and Entry times

Set Times

  • N-Dubz – 17:00 -23:00
  • The Streets – 16:00-23:00
  • Scooter- 16:00-23:00
  • The Chemical Brothers- 13:00- 23:00

Please follow our Instagram here for up-to-date set times and information.

 

Entry times

  • N-Dubz – Final Entry 19.30
  • The Streets –  Final Entry 19.30
  • Scooter-  Final Entry 19:00
  • The Chemical Brothers-  Final Entry 19.00

Please arrive in good time as late customers may be turned away. If you can only make it later than stated last entry time please contact info@soundcrashmusic.com and we will arrange entry for you.

Q.

Seating

The Bay Series is a standing event. There is some picnic bench seating in the VIP area, available for VIP ticket holders only.

Q.

Can I bring food and drink?

Please note that no outside food or drink is permitted inside the venue. We will have food vendors and bars available to serve you throughout the night. If you have a medical reason to carry food or drink with you, please notify a member of staff and they will assist you.

Q.

Can I leave the event and re-enter?

There is no re-entry to the site once you have entered the event. Please make sure you have everything you need with you. If you need to re-enter the event for exceptional circumstances please ask a member of our security or event management team.

Q.

Age Restrictions

  • N-Dubz – 14+ Only 
  • The Streets – 18+ Only 
  • Scooter- 18+ Only 
  • The Chemical Brothers- 18+ Only
Q.

Contactless Payment

This show will be fully contactless. All merchandise, food and drink, and other vendors will only accept payment through card or a mobile device. Please ensure you are prepared with one of these methods, as no cash will be accepted on site.

Q.

Lost and Found

Contact – info@soundcrashmusic.com